Lock Replacement
New locks supplied and fitted the same visit — BS3621 mortices, anti-snap cylinders and insurance-approved hardware.
Lock Replacement →Emergency call-out is what we do all day and all night. When you ring, you speak to an engineer, not a call centre script — we ask what the door is, what happened, and what lock you have, then we tell you exactly what we will do and give you an arrival window before anyone gets in a van.
Most London jobs are reached within 30 minutes. Our engineers carry stock for the locks that actually fail in London homes and offices: euro cylinders, uPVC multipoint gearboxes, mortice deadlocks, rim nightlatches and commercial handles.
You get a straight answer in under a minute: how long we will be, what the engineer will do when they arrive, and whether we are the right trade for the job at all. If you actually need a glazier or a joiner, we will tell you that on the phone rather than turning up for a wasted visit.
Around nine out of ten lockouts are opened without damaging the lock, using picking, bypass and decoding tools. Drilling is a last resort, we tell you before we do it, and we explain what replacing the cylinder involves. If your lock is drilled, the replacement we fit will be equal or better than what was there.
The work agreed on the phone is the work we carry out. If the engineer arrives and finds something different — a second lock, a failed gearbox behind a jammed handle — they stop, explain it, and get your agreement before continuing. Nothing is done to your door that you have not approved.
We aim to be with you within 30 minutes across our London coverage. When you call we check where the nearest engineer is and give you a real arrival window, not a guess. Traffic, time of day and your exact location all affect it, and we will tell you honestly if it is going to take longer.
Yes — 24 hours a day, 365 days a year, including Christmas Day and bank holidays. Nights and weekends are our busiest hours. The phone is answered by an engineer or dispatcher, never an answerphone.
It is rare, but it happens — usually when a door has been damaged structurally and needs a joiner or glazier first. If we cannot resolve the problem we will tell you what will, and point you at the right trade.
Call now and speak to an engineer. We aim to be with you within 30 minutes, 24 hours a day.
We deliver this service in every area we cover. Choose your area for local response times and postcodes.
New locks supplied and fitted the same visit — BS3621 mortices, anti-snap cylinders and insurance-approved hardware.
Lock Replacement →Sticking, stiff or spinning locks fixed rather than binned — repair first where the mechanism is worth saving.
Lock Repairs →Multipoint gearboxes, hooks, handles and alignment on uPVC and composite doors — repaired, not ripped out.
uPVC Door Repairs →Non-destructive entry to homes, flats and offices — picked, bypassed or decoded rather than drilled.
Emergency Door Opening →Snapped key removed from the cylinder and a new key cut — usually without replacing the lock at all.
Broken Key Extraction →Break-in aftercare: doors, frames and locks made secure the same day, with paperwork for your insurer.
Burglary Repairs →