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About us

About Prime Locksmiths

A London locksmith business with its own engineers, its own vans and a phone answered by someone who knows locks.

Locksmiths, not a call centre

A lot of the numbers you find when you search at 2am belong to national lead-generation companies. They take your details and sell the job on to whoever is nearest, so neither you nor they know who is actually turning up at your door.

We are the opposite of that. Prime Locksmiths is a mobile London locksmith business with our own engineers, our own vans and our own stock. When you ring, you speak to someone who can tell you what is wrong with your door and how it gets fixed.

14 years on London doors

We have been working across London for 14 years, which mostly means we have already seen whatever has happened to your door. Snapped keys in worn Victorian mortices in Barnet. Sheared gearboxes on twenty-year-old uPVC in Harrow. Communal entrances in Farringdon warehouse conversions that lock out an entire building. Smart locks in Colindale fitted to doors that were never adjusted for them.

Vetted before they reach your door

Every engineer is DBS checked, police vetted, UKLA trained and covered by public liability insurance. They arrive uniformed and carry photo ID that you are welcome to ask for. We ask you for proof of entitlement to the property too — it is the same check that protects your door when someone else is standing at it.

Non-destructive first, always

Drilling a lock is fast and profitable. It is also usually unnecessary. Our engineers are equipped and trained to pick, bypass and decode, which is why the majority of the lockouts we attend end with the customer keeping their original lock and keys. When drilling genuinely is the only route, you are told before it happens and shown exactly why it is necessary.

What we will tell you that others will not

  • When a repair will do and a replacement is a waste of your money.
  • When the real problem is your frame or your hinges, not your lock.
  • When the job needs a joiner, a glazier or your building's managing agent rather than a locksmith.
  • When the job can safely wait until morning rather than being treated as an emergency.

Who we work for

Homeowners, tenants, landlords, letting and managing agents, shops, restaurants, offices, studios and blocks of flats. Businesses and agents with several properties can be set up with priority response and their key records held on file.

Trust

Why choose Prime Locksmiths?

Locked out? We are already on the road.

Call now and speak to an engineer. We aim to be with you within 30 minutes, 24 hours a day.

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